Positions Available

If you're interested in becoming a part of our team please feel free to give us a call on

9521 5111 or send through your resume to jay@ablehire.com.au. 

Full-Time

Hire Controller

​As our Hire Controller / Sales Representative, your key tasks shall be liaising with all customers, suppliers and drivers.

 

About the role:

As the Hire Coordinator, you are responsible for providing an outstanding customer experience to all customers, whether they are at the branch, on the phone, or on customer sites.

Duties include:

  • Provide exceptional customer service at all times

  • Assist customers over the phone

  • Creating, updating and finalising hire contracts (experience with Point of Rental software would be an advantage)

  • Co-ordinating customer hire contracts and branch administration

  • Make recommendations about complementary equipment or products that will support the customer's needs

  • Support the team by unloading, loading and delivering equipment, servicing and cleaning equipment

  • Maintain a good knowledge of our range of gear to help find the best solutions for our customers

  • Site visits to potential as well as existing job sites

  • Process payments: handling deposits, end of month billing and completion of hire contracts

  • End of day closing procedure and balancing till

  • Opening and closing the branch as required

  • Clean and maintain the branch showroom, yard and storage spaces

About you:

  • Attention to detail

  • Previous experience in a customer service role, and a genuine interest in helping others

  • A proven ability to be adaptable to changing priorities and work conditions including the ability to both work as part of a team and to work autonomously to complete tasks within required timeframes

  • Time management skills including the ability to plan ahead and reschedule in accordance with changes in priorities

  • An interest in mechanics and construction equipment and a desire to learn

  • Experience in a similar role and/or relevant experience