(02) 9521 5111
Positions Available
If you're interested in becoming a part of our team please feel free to give us a call on
9521 5111 or send through your resume to jay@ablehire.com.au.
Full-Time
Hire Controller
As our Hire Controller / Sales Representative, your key tasks shall be liaising with all customers, suppliers and drivers.
About the role:
As the Hire Coordinator, you are responsible for providing an outstanding customer experience to all customers, whether they are at the branch, on the phone, or on customer sites.
Duties include:
-
Provide exceptional customer service at all times
-
Assist customers over the phone
-
Creating, updating and finalising hire contracts (experience with Point of Rental software would be an advantage)
-
Co-ordinating customer hire contracts and branch administration
-
Make recommendations about complementary equipment or products that will support the customer's needs
-
Support the team by unloading, loading and delivering equipment, servicing and cleaning equipment
-
Maintain a good knowledge of our range of gear to help find the best solutions for our customers
-
Site visits to potential as well as existing job sites
-
Process payments: handling deposits, end of month billing and completion of hire contracts
-
End of day closing procedure and balancing till
-
Opening and closing the branch as required
-
Clean and maintain the branch showroom, yard and storage spaces
About you:
-
Attention to detail
-
Previous experience in a customer service role, and a genuine interest in helping others
-
A proven ability to be adaptable to changing priorities and work conditions including the ability to both work as part of a team and to work autonomously to complete tasks within required timeframes
-
Time management skills including the ability to plan ahead and reschedule in accordance with changes in priorities
-
An interest in mechanics and construction equipment and a desire to learn
-
Experience in a similar role and/or relevant experience